General
The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with Four & Co referred to as “Four & Co”, ”us ” or ”we”, at the Four & Co website, by telephone or other electronic means (“the Site”). By using the Site and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order. These terms and conditions may be varied by us at any time by posting amended terms and conditions on the Site. The terms and conditions which apply to your purchase will be those terms and conditions applicable at the time of the purchase. Four & Co want to provide the best possible online experience. To make this possible we need to ensure that our services runs like a clockwork. You understand and agree not to. (i) Post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services; (ii) Act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying the Site, or which impacts the security of the site, or, (iii) Employ any device or attempt to use any engine, software, tool, agent, script or other device or mechanism (including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search the site, or to copy content from the site. We reserve the right to immediately bar access to the site and close the account of any user who violates this provision or any other provision in these terms and conditions.
Prices and delivery charges
The delivery charges are included in the prices displayed on the Site. The cost for each delivery method is clearly indicated during the check-out process. For more information regarding delivery cost please visit our customer service pages for further information.
Ordering/conclusion of Contract
The ordering option available to you is via the Site. Please visit our customer service pages for further information. Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. Four & Co will fulfill the order in accordance with the email confirmation. If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If we have already received payment for such order, we will attempt to refund the applicable amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary we will notify you and ask you to contact Four & Co Customer Service who will settle the refund.
Delivery
At the time you place an order we may not be able to provide an exact date of delivery. In those circumstances, we will endeavour to provide you with an approximate delivery time when you place the order and we or our delivery partners will contact you again when we are able to specify a date. Whilst we will use reasonable endeavours to deliver the items on the agreed date we will not be liable for any failure to deliver on the stated date or at the stated time We do not deliver on Sundays. For these Terms, the “delivery” shall be deemed to have occurred or the goods shall be deemed to “have been delivered” upon signing for receipt of the products at the agreed delivery address. Delivery may be tracked via our delivery partner.
Your Right to Cancel
You can cancel or change any of your orders within 24 hours of placing the order by contacting us on support@4andcostore.com please see our returns and cancellation policy which explains your right to cancel a contract for the purchase of products without giving a reason and how you can exercise that right. Under the Consumer Rights Act 2015 any products supplied must be as described, fit for purpose and of satisfactory quality. If you wish to exercise your legal rights to reject faulty products you must tell us within a reasonable time of discovering the defect (and if the defect is reasonably apparent immediately then you must tell us within 7 days). You will then need to return the product in person, post it back to us or (if they are not suitable for posting) allow us to collect them from you. We will pay the costs of postage or collection.
Payment and prices
At the time you place an order you must give authority for payment. We may take payment from you at any time between you placing the order and us accepting your order. The price of a product listed includes the delivery charges.
Availability
Any order you may place with us is subject to availability of the products ordered. We cannot and do not guarantee that any item shown on the Site will be available continuously or at any given time. If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you except to ensure that you are not charged for that item.
Our Liability
Nothing in these Terms shall exclude or limit Four & Co’s liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability. Four & Co accepts liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraudulent misrepresentation by us or our employees or agents. If we breach these Terms, we shall only be liable for losses which are a reasonably foreseeable consequence of such breach. Four & Co is not responsible for indirect losses which are a side effect of the main loss or damage, for example loss of profits or loss of opportunity; or for failure to deliver the goods or to meet any of our other obligations under these Terms where such failure is due to an event that is beyond our reasonable control, which includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident and terrorist activity. Our maximum liability to you for any loss or damage arising in connection with your order on the Site shall be limited to the total price of your order.
Colours and measurements
We make all reasonable efforts to accurately display the attributes of our products, including composition and colours. The colour you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colours. An item’s measurements given on the Site are only approximate values to give you a better understanding of the model or fit of that specific item, and not a definite guarantee of the actual measurements of the item you receive. The final measurements of an item may vary depending on the material used in its production.
Guarantee
If there are defects in the goods you have purchased, Four & Co abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us without delay by using the provided pre-printed return form.
Assignment
Four & Co reserves the right to assign or pledge to third parties any claim(s) for payment which have arisen in connection with the delivery of goods.
Severance
If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.
Ownership of rights
All intellectual property rights, such as trademarks and copyrights at the Site remain with Four & Co and its subsidiaries or licensors. Any use of the Site or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Four & Co.
Company Information
Four & Co
support@4andcostore.com