Return and Withdrawal Policy
You may return your order from the date you place the order until 7 days after receipt of the ordered items. You may exchange your order with another product from the date you place the order until 14 days after receipt of the ordered items. Please note that there are no additional charges for returning the order.
If you wish to return your order, please email us or fill the return form. We will provide a refund attempting to use the same method used to make the payment (or, if the items have not yet been paid for, reflect the return of the items in your account balance) as soon as possible and at the latest within 14 days of receiving your notice of cancellation, provided we have received the items or evidence of you having sent back the items. Another payment method may be used for the refund, provided that you consent to such change; in any case, this will not generate any additional charges.
If the item you have received is defective, please notify us promptly. Four & Co will, for any products deemed defective, provide a full refund. The provisions set forth herein do not limit any applicable statutory rights.
Four & Co guarantees a full refund for any returned items, provided that all items are returned in the same condition they were in upon your receipt. This means the items should not have been damaged, soiled, washed, altered or worn (other than to try the item on) and that any labels or tags should be intact and should not be removed.
All our parcels contain a pre-printed return form for you to use if you decide to return any items.